Message from Chairman

Towards a Greener Decade

As Thai AirAsia embarks on this pivotal 'Greener Decade', our vision extends beyond sustaining our position as the leading low-cost carrier with a dominant market share. We are setting a new industry benchmark: the conviction that "sustainability and profitability must flourish hand in hand."

Our most significant challenge lies in balancing our low-cost business model with a steadfast commitment to sustainability. We do not view sustainability as an intangible expense, but rather as a strategic investment in our long-term viability. The Board and the management team are dedicated to optimising resource management to deliver "cleaner returns" to our shareholders.

In an increasingly volatile global landscape, sustainability is no longer optional—it is a fundamental prerequisite. We recognise that only businesses with exemplary environmental governance will endure and earn the continued trust of regulators, partners, and guests.

We also recognise that collaboration and decisive action are the cornerstones of long-term business sustainability. Consequently, the Corporate Governance and Sustainability Committee has integrated sustainability into our core strategy, aiming to build a competitive advantage and deliver stable, long-term value to our shareholders.

Collaborating for Net Zero

Within the aviation industry, whether low-cost or full-service, there is an undeniable responsibility for carbon emissions and their direct impact on global warming. Thai AirAsia is committed to being a proactive leader in addressing this crisis. We are collaborating closely with regulatory bodies and industry partners to develop appropriate strategies to pioneer the use of Sustainable Aviation Fuel (SAF) and high-quality carbon credits. These are our "Priority Challenges," and we are accelerating our efforts to achieve tangible results ahead of legislative mandates, ensuring we mitigate our environmental impact as swiftly as possible.

Connecting Aviation to Communities Responsibly

Beyond balancing economic and environmental priorities, we remain deeply committed to the social development of the communities we serve. For over a decade, Thai AirAsia has championed responsible tourism through our ‘Journey D’ project. Beginning with our four pilot communities—Phami in Chiang Rai, Ban Kok Muang in Buriram, Ban Phrom Lok in Nakhon Si Thammarat, and Koh Klang in Krabi—we have always understood that the sustainability of these destinations is inextricably linked to our commercial success.

By integrating our role as an air transport provider with the promotion of conscious travel, we have expanded Journey D to a network of 15 communities across Thailand. This initiative continues to create shared value and ensure a sustainable distribution of economic benefits to local residents.

Cultivating Sustainability: From Within to Beyond

Ultimately, sustainability cannot be realised without the dedication of our employees. We are focused on fostering a corporate culture rooted in accountability. Over the past year, we have enhanced our staff development through intensive training programmes. These cover essential pillars such as Supply Chain Management to better understand our overall environmental and social impact, Human Rights to ensure our employees and guests are afforded the protection of their basic rights, and Cybersecurity to protect the integrity of our systems and build digital trust in a fast-evolving age of AI.

We ensure that our employees receive comprehensive ESG training through both digital platforms and in-person workshops at our main hubs, including Chiang Mai and Phuket. Furthermore, we are planning to develop advanced training on our environmental responsibilities to ensure that a "Green Mindset" is ingrained in every employee, ultimately reflecting in the exceptional quality of service we provide to our guests.

On behalf of the Board of Directors, I would like to express my sincere gratitude for your continued trust. We remain steadfast in our commitment to ensuring that Thai AirAsia moves forward with stability—bringing joy to people’s lives while safeguarding the planet for generations to come.