Message from Executive Chairman

I wish to thank our wonderful team, all the executives, staff and stakeholders at Thai AirAsia and Asia Aviation Plc. for staying this trying path. I believe this crisis will make us even stronger and provide us ever valuable lessons and I believe we will reap our rewards in the coming future.

In the past 17 years Thai AirAsia has been in service, the COVID-19 crisis marks the most severe situation the company has ever faced. In 2020, we were forced to be in the state of “limbo” to keep ourselves afloat, coupled efficient capital management to conserve cashflow. We needed to be enthusiastic to adapt strategies and operations to ever-changing circumstances, a difficult and challenging task.

Due to COVID-19, in the past year, we had to employ every approach for our survival, including sacrifices by executives and staff, who voluntarily took pay cuts and both short and long term leave to contain capital costs. We also had to elevate our health and safety protocols to build confidence in travel while seeking out new business opportunities and revenue streams.

Our policy strategies emphasised collaboration with the government towards securing aid in various forms, especially when Thai AirAsia led members of the Thai aviation industry in requesting different types of assistance from government offices and related agencies such as a discount on the excise tax for jet fuel for domestic routes and reductions of Landing Charges, Parking Charges and Air Navigation Charges, in which we receive satisfactory outcome in this front.

Our most important effort nonetheless was to secure soft loans from the Ministry of Finance. All seven Thai carriers commenced with this request from the onset of COVID-19 in March of 2020 through to the emergence of the second wave in early 2021. News reports will show that through all of 2020, Thai AirAsia adjusted its plans in accordance with state policies and closely followed up on the request while doing its best to manage the situation from within.

The tourism and transport industries are often the first to be impacted by crisis and while we are confident in our experience and resilience, as well as our defensive and proactive planning, we are not underestimating the situation and affirm that all of our actions over the past year have been to ensure that once the opportunity returns, we will be ready to serve travelers and tourists and play our role in stimulating the nation’s economy.

I wish to thank our wonderful team, all the executives, staff and stakeholders at Thai AirAsia and Asia Aviation Plc. for staying this trying path. I believe this crisis will make us even stronger and provide us ever valuable lessons and I believe we will reap our rewards in the coming future.

Mr. Tassapon Bijleveld
Executive Chairman