MESSAGE FROM CHIEF EXECUTIVE OFFICER

Welcome aboard Thai AirAsia's "Flight of Sustainability". While we are currently flying through turbulent conditions beyond our control that continue to shake the economy, society and environment, we can remain confident in our effective internal management encompassing all business matters, our care for all our stakeholders and, most importantly, our indominable spirit and readiness to adapt and seize new opportunities.

I firmly believe, that by working together, we can strengthen our airline to overcome any challenge and continue to fly towards sustainability in brighter skies.

Santisuk Klongchaiya
Chief Executive Officer

STAKEHOLDER ENGAGEMENT

Thai AirAsia regularly engages with its stakeholders to understand their perceptions, attitudes and expectations using surveys and feedback from relevant agencies. We value our stakeholders’ feedback and their perspectives are taken into consideration for the organisation’s growth strategies to create long term shared value.

Our stakeholders are divided into 9 main groups, namely, Board of Directors, government agencies, customers (passengers), communities, media, investors, Allstars (employees), financial institutes and business partners.

Government Agencies

Community, Society, Environment

Customers (Passengers)

Allstars (Employees)

Investors

Business Partners

Financial Institutions

Media

2022 Sustainability Highlights

Changes to the economy, society, technology and business competition have resulted in increased complexity in the behaviors and expectations of passengers and our various stakeholders.

SOCIAL INVESTMENT FOR SUSTAINABLE TRAVEL

Acknowledging that we have the responsibility to reduce negative impacts on the tourism industry and that we are the major player in the tourism segment that maintains relationships with a variety of stakeholders, Thai AirAsia aims to promote "Sustainable Tourism" for the benefits of all stakeholders. These realisations led us to establish a sustainable community tourism support and development project.

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CHAIRMAN'S MESSAGE

The compliment that always puts a smile on our faces is “if you want to fly on time, fly Thai AirAsia.”

Mr. Vichate Tantiwanich
Chairman of the Board

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Sustainability Governance Structure

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Materiality Assessment

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About this Sustainability Report

Acknowledging that we have the responsibility to reduce negative impacts on the tourism industry and that we are the major player in the tourism segment that maintains relationships with a variety of stakeholders.

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